Customer Support Specialist

International company based in British Columbia, Canada is looking for a fully-remote Customer Support Specialist preferably based in Siberia/Far East Russia or Kazakhstan, Uzbekistan, Tajikistan, etc. in time zone GMT+5, +6, +7 Salary: USD 520–600/month, depending on the number of shifts Paid monthly in USDC (cryptocurrency) Schedule: • 3 days on / 3 days off • 17:00–01:00 (GMT-8) • 8-hour shifts About the role: We are looking for a Customer Support Specialist to join our fully remote team. You will support customers in an international environment and work closely with an English- and Russian-speaking team. This is a long-term, remote position with a stable schedule and clear expectations. What you’ll do: • Handle customer inquiries in English (written and spoken) • Identify issues and provide effective, empathetic solutions • Communicate clearly and professionally with customers • Document cases accurately and follow internal processes Requirements: • Fluent English (C1–C2) — mandatory • Strong problem-solving and communication skills • Empathy and customer-focused mindset • Attention to detail and creative thinking • Ability to work the required GMT-8 evening schedule Nice to have: • Fluent Russian • Previous customer support experience • Remote work experience Why join us: • Fully remote, work from anywhere • Stable 3/3 schedule • International team • Monthly payments in USDC • Long-term cooperation How to apply: Send your CV + cover letter in English to: Subject: Customer Support Specialist [Your Name]